Returns & Exchanges Policy
At Big-John-Intl, we strive for perfection in every stitch, but if your purchase isn't quite right, we offer hassle-free returns within 30 days of delivery. All items must be returned in their original, unworn condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing